FAQs

Account Opening and Registration

Online Trading

Account Usage

Features

Risk Management

Mobile Trading

Services

We assure our clients the best of our services. For this purpose, we also provide additional services such as:

Ask the Expert: Interact daily with our research head through our “Ask the Expert” services from 7 AM to 11 PM (Mon to Fri), 9 A M to 4 PM. (Sat) & 10 AM to 4 PM. (Sun) on www.karvyonline.com or through our mobile app. You can whatsapp the queries as well.

Skype: Clients can also visit the local branch and have one-to-one live chat with our Research Experts via Skype and get answers for all the queries related to stock market.

Quickhat: Chat on www.karvyonline.com with support desk, Help desk & Research expert from 9 AM to 6 PM (Mon to Fri), 9 AM to 4 PM (Sat) & 10 AM to 4 PM (Sun).

Our dedicated OSD (Online Support Desk) team educates the clients about enhanced online trading platform and also resolve trading related queries if any.

Any queries pertaining to brokerage and subscription plans can be answered. Call on 1800-419-8283 and choose option 2 or 9. You can also write to us at service@karvy.com. Alternatively, you can also approach the branch/RM regarding the same.

You will be provided with the contact details and email id of your RM at the time of account opening. He will be your first contact point in case of any grievances or complaints. If your query is unresolved or you wish for an immediate resolution, please write to us at service@karvy.com or call us on our customer care number 1800-425-8283 and choose option 2 or 9.

Our Customer Care is open seven days a week. Monday to Friday (8:30 AM to 5 PM), Saturdays and Sundays (10AM to 5PM).